Effective Date: September 18, 2026
Last Updated: September 18, 2026

Tidewater Productions LLC, doing business as Matt Fawcett Music (“Matt Fawcett Music,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit mattfawcettmusic.com, interact with our websites or online pages, purchase products, download music or resources, join our community, submit an inquiry, book an event, communicate with us, or otherwise use our products and services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Matt Fawcett Music.

Information You Provide Directly

We may collect information you voluntarily provide, including:

• First and last name;

• Email address;

• Telephone number;

• Mailing and shipping address;

• Billing information;

• Information included in contact forms or messages;

• Event and booking information;

• Song requests or event preferences;

• Custom-song project information;

• Product orders and purchase history;

• Community or mailing-list signup information;

• Reviews, testimonials, photographs, videos, or other content you choose to provide;

• Customer service communications;

• Survey responses;

• Promotion or giveaway entries; and

• Any other information you voluntarily provide to us.

Payment Information

When you make a purchase, payment information may be collected and processed by third-party payment processors.

We generally do not directly store complete credit card or debit card numbers. Payment processors handle payment information according to their own privacy and security practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, server logs, or similar technologies.

This information may include:

• Internet Protocol (IP) address;

• Browser type;

• Device type;

• Operating system;

• Pages viewed;

• Links clicked;

• Referring website or source;

• Approximate geographic location derived from an IP address;

• Date and time of visits;

• Website interactions;

• Advertising identifiers; and

• Other technical or usage information.

We may use this information to understand how visitors use our website, improve our marketing and website performance, prevent fraud, and provide a better user experience.

2. HOW WE COLLECT INFORMATION

We may collect personal information:

• Directly from you when you complete a form;

• When you purchase a product or service;

• When you download music or another resource;

• When you subscribe to emails or text messages;

• When you join a community or mailing list;

• When you contact us;

• When you request information about an event;

• When you book a concert, house concert, virtual event, or other service;

• When you commission a custom song or creative project;

• Through cookies and similar technologies;

• Through service providers that assist us with our business operations;

• Through social media platforms when you interact with our accounts or content; and

• From other sources where permitted by law.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

Provide Products and Services

This includes using information to:

• Process purchases;

• Fulfill and ship orders;

• Provide music downloads;

• Respond to inquiries;

• Schedule consultations;

• Coordinate performances and events;

• Provide custom songwriting or creative services;

• Maintain customer records; and

• Provide customer support.

Communicate With You

We may use your contact information to:

• Respond to messages;

• Confirm purchases;

• Provide order and shipping information;

• Communicate about bookings;

• Send information you requested;

• Provide customer service;

• Send administrative or service-related notices; and

• Communicate regarding an existing business relationship.

Marketing and Promotions

Where permitted by law and, when required, with your consent, we may use your information to send:

• New music announcements;

• Concert and event information;

• Merchandise announcements;

• Special offers;

• Promotions;

• Community updates;

• Ministry or music updates;

• Email newsletters; and

• SMS or text-message marketing.

You may unsubscribe from promotional communications at any time as described below.

Improve Our Business

We may use information to:

• Understand how people use our website;

• Measure marketing effectiveness;

• Improve our products and services;

• Develop new offerings;

• Understand audience interests;

• Troubleshoot website problems;

• Conduct analytics; and

• Improve customer experience.

Security and Legal Purposes

We may also use information to:

• Detect or prevent fraud;

• Protect our website and systems;

• Enforce our Terms of Service or contracts;

• Protect our legal rights;

• Comply with applicable laws;

• Respond to lawful government requests; and

• Establish, exercise, or defend legal claims.

4. EMAIL COMMUNICATIONS

If you subscribe to our email list or otherwise consent to receive marketing emails, we may send you information regarding Matt Fawcett Music, including music, events, products, stories, offers, and other updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in an applicable email.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional or service-related emails, such as order confirmations, booking communications, or responses to inquiries.

5. TEXT MESSAGES AND SMS PRIVACY

If you provide your telephone number and consent to receive text messages, Matt Fawcett Music or Tidewater Productions LLC may send SMS or MMS messages to that number.

Messages may include:

• Responses to inquiries;

• Appointment or booking information;

• Event updates;

• Order-related information;

• Customer-service messages;

• Music and merchandise announcements;

• Promotional offers; and

• Other marketing communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP.

You may request assistance by replying HELP or by contacting us through mattfawcettmusic.com.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile Information

We do not sell your mobile telephone number or SMS opt-in consent information to third parties for their own marketing purposes.

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that help us deliver text messages or operate our messaging systems, but only as reasonably necessary to provide those services on our behalf.

SMS opt-in consent and associated mobile information will not be shared with third parties for their own marketing purposes.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website and the services that support it may use cookies, pixels, tags, analytics tools, and other similar technologies.

Cookies are small files stored on your device that can help websites recognize your browser, remember preferences, understand website activity, and improve functionality.

We may use these technologies for:

• Essential website functions;

• Security;

• Remembering preferences;

• Website analytics;

• Measuring traffic;

• Understanding visitor behavior;

• Improving marketing campaigns;

• Determining how visitors found our website; and

• Advertising or remarketing where applicable.

Third-party platforms we use may also place or access cookies according to their own privacy policies.

You may be able to control cookies through your browser settings. Blocking some cookies may affect the functionality of certain portions of the website.

7. ANALYTICS AND ADVERTISING

We may use third-party analytics, advertising, social media, or marketing services to understand website traffic and measure the effectiveness of our communications and promotions.

These providers may collect information about your browser, device, interactions with our website, or interactions with advertisements.

Depending on the technologies we use, these services may use cookies, tracking pixels, advertising identifiers, or similar technologies.

Where required by applicable law, we will provide appropriate choices regarding such technologies.

8. HOW WE DISCLOSE INFORMATION

We do not sell personal information in the ordinary sense of exchanging customer lists or contact information for money.

We may disclose information to third parties in the circumstances described below.

Service Providers

We may use third parties to help operate our business, including providers of:

• Website hosting;

• Customer relationship management systems;

• Email marketing;

• SMS messaging;

• Payment processing;

• Ecommerce services;

• Order fulfillment;

• Shipping;

• Scheduling;

• Event management;

• Cloud storage;

• Analytics;

• Advertising;

• Accounting;

• Information technology;

• Fraud prevention; and

• Other business services.

These companies may receive information as reasonably necessary to perform services on our behalf.

Business Transactions

If Tidewater Productions LLC or Matt Fawcett Music is involved in a merger, sale, restructuring, financing, acquisition, or transfer of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;

• Respond to a subpoena, court order, or lawful request;

• Protect our rights or property;

• Prevent fraud or illegal activity;

• Protect the safety of another person; or

• Enforce an agreement.

With Your Direction or Consent

We may disclose information to another party when you direct us to do so or give us permission.

9. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS

Matt Fawcett Music may maintain accounts or pages on third-party services such as Facebook, Instagram, YouTube, TikTok, X, Spotify, Apple Music, and other platforms.

If you interact with us through one of these services, that platform may collect information about your activity according to its own privacy policy.

We do not control the privacy practices of third-party platforms.

Our website may also include links, embedded videos, music players, social media buttons, or other features operated by third parties. Your interaction with those features may allow the applicable third party to collect information.

10. ECOMMERCE AND PAYMENT PROCESSORS

Purchases may be processed using third-party ecommerce platforms, payment processors, or financial institutions.

When completing a transaction, you may provide payment information directly to those providers.

Their collection and use of your information is governed by their respective privacy policies and terms.

We may receive transaction information such as:

• Your name;

• Email address;

• Shipping address;

• Products purchased;

• Transaction amount;

• Payment status; and

• Limited payment information needed for recordkeeping.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide the services you requested;

• Maintain our relationship with you;

• Fulfill transactions;

• Maintain business and tax records;

• Resolve disputes;

• Enforce agreements;

• Meet legal obligations;

• Prevent fraud; and

• Accomplish the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

We may retain certain transaction, contract, accounting, tax, or legal records even after you request deletion when retention is required or permitted by law.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You should use appropriate precautions when providing information online.

13. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information we maintain about you;

• Request correction of inaccurate personal information;

• Request deletion of certain personal information;

• Obtain a copy of certain personal information;

• Opt out of certain uses of personal information;

• Opt out of targeted advertising where applicable;

• Opt out of the sale or sharing of personal information where applicable;

• Withdraw certain consent previously provided; and

• Appeal certain decisions regarding a privacy request where required by law.

These rights vary by jurisdiction and may be subject to legal exceptions.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

14. INDIANA PRIVACY RIGHTS

Indiana residents may have rights under the Indiana Consumer Data Protection Act when that law applies to the business processing their personal information.

Depending on applicability and legal exceptions, those rights may include the right to:

• Confirm whether personal data is being processed;

• Access personal data;

• Correct inaccuracies;

• Delete certain personal data;

• Obtain a portable copy of personal data; and

• Opt out of certain processing involving targeted advertising, the sale of personal data, or certain profiling.

If an applicable privacy request is denied and applicable law gives you a right to appeal, you may submit an appeal using the same contact method you used to make the original request and clearly identify the request as an appeal of a privacy decision.

If applicable law permits further action after an appeal is denied, information about additional options will be provided in the response.

15. OTHER U.S. STATE PRIVACY RIGHTS

Residents of certain states may have additional privacy rights.

For example, applicable state privacy laws may provide rights to access, correct, delete, obtain, or restrict certain uses of personal information.

California residents may, where applicable, have rights concerning:

• Knowing what personal information is collected;

• Accessing certain personal information;

• Correcting inaccurate information;

• Requesting deletion;

• Obtaining information about certain disclosures;

• Opting out of the sale or sharing of personal information;

• Limiting certain uses of sensitive personal information; and

• Exercising privacy rights without unlawful discrimination.

The fact that a state privacy law is described in this policy does not necessarily mean that Tidewater Productions LLC meets the statutory thresholds that make that law applicable.

We will comply with applicable privacy laws when they apply to us.

16. SALE AND SHARING OF PERSONAL INFORMATION

We do not sell customer names, email addresses, telephone numbers, mailing addresses, or similar contact information to unrelated businesses for their own direct marketing purposes.

Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than their ordinary meaning and may classify some uses of online advertising or tracking technologies as a sale or sharing even where money is not exchanged.

If our use of such technologies is considered a “sale” or “sharing” under an applicable law, we will provide legally required rights and opt-out mechanisms where required.

17. GLOBAL PRIVACY CONTROL AND BROWSER SIGNALS

Some browsers and browser extensions allow users to send privacy preference signals such as Global Privacy Control (“GPC”).

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will honor that signal as required by law.

Because browser technology and privacy laws continue to develop, our response to other “Do Not Track” or similar signals may vary.

18. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe a child under 13 has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

Individuals under 18 should obtain the involvement and permission of a parent or legal guardian before making purchases or entering into contracts with us.

19. THIRD-PARTY WEBSITES

Our website may contain links to websites that we do not own or control.

We are not responsible for the privacy practices, security, content, or operation of those websites.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

20. TESTIMONIALS, REVIEWS, PHOTOS, AND EVENT CONTENT

If you voluntarily provide a review, testimonial, photograph, video, or other content, we may use that content when you have given us permission to do so.

Live events may also involve photography or video recording.

Any specific rights relating to event photography, recordings, promotional use, releases, or audience participation may be addressed in the applicable event agreement, venue notice, release, or other applicable terms.

We do not treat private customer communications as public testimonials without appropriate authorization.

21. INTERNATIONAL VISITORS

Matt Fawcett Music is based in the United States.

If you access our website from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate.

Privacy laws in those locations may differ from the laws of your country.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

22. HOW TO EXERCISE A PRIVACY RIGHT

To submit an applicable privacy request, you may contact us through the contact form at:

mattfawcettmusic.com

or write to:

Matt Fawcett Music
Tidewater Productions LLC
PO Box 491
Pierceton, IN 46562
United States

When making a request, please clearly state that you are submitting a privacy request and describe what you are requesting.

We may need to verify your identity before completing certain requests. Any information collected for verification will be used for that purpose.

We may deny or limit a request where permitted or required by law.

If an authorized agent submits a request on your behalf, we may require reasonable documentation showing that the person has authority to act for you.

23. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

• Our business;

• Our website;

• Our products or services;

• Technologies we use;

• Service providers; or

• Applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

Material changes may also be communicated through our website or another appropriate method when required by law.

We encourage you to review this Privacy Policy periodically.

24. CONTACT US

Questions, requests, or concerns regarding this Privacy Policy or our privacy practices may be directed to:

Matt Fawcett Music
Tidewater Productions LLC
PO Box 491
Pierceton, IN 46562
United States

Website: mattfawcettmusic.com